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Channel of
Complaints

At Kitadi Capital Partners, we value an ethical, responsible, and honest environment. This channel is available so that anyone, whether they are an employee, a partner, or client, can safely and confidentially report situations involving inappropriate conduct, violations of internal rules, or acts contrary to the law.​​

Your opinion matters.

We've compiled the most frequently asked questions to help you understand how our reporting channel works, what your rights are, and how we ensure a fair and transparent resolution to each case.

Report your situation below.

If you have had an unsatisfactory experience or would like to contribute to the continuous improvement of our performance, we invite you to share your opinion with us.

It will be used to send the reference number and updates.

Optional - If you wish to be contacted by phone

Date of occurrence (or approximate period)

Relationship with Kitadi

Ex: Department X, Luanda Agency, External Event, etc.

Explain what happened, who was involved, and any relevant information to determine the facts.

Upload files (images, PDFs, etc.)

Do you want to be updated on the progress of your complaint?
Yes
No

Do you have other matters to discuss?

If your topic doesn't fit into the options in this section, don't worry! We're here to help.
For general questions, information requests, or support regarding products and services, please contact our Customer Service Center, where our team will be available to assist you.

If you wish to report a confidential situation or one involving inappropriate conduct, please use our secure and confidential Reporting channel.

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